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WINDOWS INFRASTRUCTURE

Remote Desktop health check

Investigate slow logons, recurring disconnects and uneven performance across Windows Remote Desktop Session Hosts.

Checks in scope

  1. Establish the pattern

    Compare affected users and session hosts, times of day, connection paths and the exact errors reported.

  2. Review the session environment

    Check agreed host resource usage, relevant Windows events, Group Policy and session behaviour for the affected workflows.

  3. Confirm findings with a representative test

    Repeat the agreed sign-in or session task and record the result under the same conditions.

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