Privacy notice

Who to contact

I’m Ross Boyne and I run Boyne Cyber from Manchester, UK. I’m responsible for how this site uses your personal information. For privacy questions or requests, email admin@boynecyber.co.uk.

Enquiries

I use your name, email address and enquiry details to understand the request and reply. You can also provide your organisation, checks you’ve already tried and a preferred reply time. Please leave passwords, sensitive records and other people’s private information out of the form.

When you ask me to take steps towards a contract with you, I use the information needed to do that. For general enquiries and messages sent on behalf of a business, I use it for my legitimate interest in responding and managing business correspondence.

Reviews

I collect your display name, email, work category, rating, review text and permission to publish. I use your email privately if I need to confirm details. Checking and moderating submissions serves my legitimate interest in keeping reviews relevant and genuine.

With your permission, I may publish your display name, work category, rating, review and month of publication on the website, including the homepage. You can withdraw your permission by emailing me. I’ll remove the review from the site. Withdrawal applies from the point you withdraw your permission.

Technical information

Cloudflare processes connection details such as your IP address to deliver and protect the site. When you submit a form, the site uses a short-window code derived from your IP address or email address to limit repeated submissions. This supports my legitimate interest in keeping the site available and reducing spam and abuse.

Who handles the information

Cloudflare hosts the site and stores form submissions in a private database. Resend delivers inbox alerts that contain a reference and a link to the private inbox. Proton Mail handles my email correspondence. Proton Mail privacy policy

Providers may process information outside the UK. Where UK transfer restrictions apply, I rely on an applicable adequacy decision or contractual safeguards such as standard contractual clauses with the UK Addendum. Email me if you’d like details or a copy of the safeguards. Cloudflare data processing terms · Resend data processing terms

How long I keep it

I keep enquiries while I’m handling the request and any follow-up. If work goes ahead, I keep relevant correspondence for the work and for as long as it’s needed for accounting, legal or dispute purposes.

I keep review submissions while moderating them and while an approved review is published. I may keep records longer where needed to handle a complaint, protect against abuse or meet a legal obligation.

Your rights

You can ask to see or correct your information. Depending on how I use it, you can also ask me to delete it, restrict its use, transfer it to you or stop using it for a particular purpose. Email me to make a request or raise a concern.

You can also complain to the UK Information Commissioner’s Office. ICO complaints